Privacy Policy

We at Biolaflow have written this privacy policy because we know that you care and may be concerned about how the information you share with us is used, shared, and protected. This privacy policy applies to all private information shared on this platform and even offline, via calls or emails.

Who are the ‘users’?: Users include everyone who uses the websites, which includes: Visitors: Those who visit the website to view only publicly available information and content or Registered users: Those who use the website with the intention of using any of our services or purchasing a product.

Acceptance of Terms: As a visitor to our website, you agree to our terms and conditions, terms of use, and this privacy policy. By registering as a user to use any of our services, each registered user is agreeing to our terms of use and privacy policy.

Types of Information we collect and its use: In the course of relating or interacting with you, operating the website, we will collect/receive the following information: 

  1. Contact Information: As you subscribe for any of our services, or newsletters, your contact information which would normally include your primary means of identification, name, phone number, address, email, social media information,  etc. The contact information is used to reach you for the service you requested for and to contact you to purchase any of our current or future products. 
  2. Order Information: This is the information you provide when you want to order for any of our products. It is used to fulfill your order. 
  3. Billing Information: Peradventure you purchase any of our products or want to use any of our services, you will need to provide your billing information alongside your contact, personal, and order information. Billing information includes Your ATM details (whether debit or credit card) billing address, activation codes and other billing information that may be distinct to your own country.  Billing information is processed by your bank and not us.
  4. Other Information: In addition to the information above, we may collect other information from you as a visitor or registered user at particular times.This information includes: 
  • Information about you that you share with us because of one reason or the other either through a survey, as long as the information does not identify to you personally. 
  • From your activity on our website:  Information that we automatically collect when you use the Websites, including, without limitation:
    • IP addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of the Websites you visit; and similar data; and
    • Information about your device and its type: universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g., iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data.   
    • From Cookies: Information that we gather from using “cookies”.  Cookies are little packets of data that a website keeps on your computer’s or mobile device’s hard drive so that your computer will “recollect” information about your visit.  We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Websites.  If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies.  However, if you decide not to accept cookies from us, the Websites may not function properly. 

From Other Sources:  We also may collect or receive information from third parties,  other third-party social media sites, such as Facebook, Twitter, Instagram, etc.

Information Collected by or Through Third-Party Advertisers/Remarketers: We may share Other Information about you with third parties, including, but not limited to, advertising and remarketing providers, or other brand partners, for purposes of personalizing or otherwise understanding how you engage with ads or other content. Below is a list of advertising/remarketing providers that whose services we use; however, this list may be subject to change based on the campaigns that we run and we will endeavor to update it diligently and as when due.  Facebook:

Information Collected Through the Websites that is Not Covered by this Privacy Policy: You may post and/or share information, including but not limited to, comments using forums and other similar features available through the Websites. NONE of the information you provide using these features is protected by this Privacy Policy. 


Sharing with Third Parties We enter contracts with other companies to perform certain business-related services. We may disclose your information, including personal information in some cases, to certain types of third-party companies, but only to the extent needed to enable them to provide such services, including, without limitation, technical assistance, order fulfillment, customer service, marketing assistance, payment processing, survey collection, promotional and marketing assistance, and business operations. These other companies will have access to your information, including personal information in some cases, only as necessary to perform their functions and to the extent permitted by law. We may also disclose your information, including any personal information, to any of our parent companies, subsidiaries, affiliates, joint ventures, or other companies under common control with us in order to support delivery of our products and services.Business Transfer:In the event of a merger, dissolution, acquisition, or similar corporate event or the sale of all or substantially all of our assets, we expect that the Information that we have collected and/or received, including personal information, would be transferred to the surviving entity in a merger or to the acquiring entity.  All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this Privacy Policy.Disclosures to Public Authorities:In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.

Opt-Out for Direct Marketing: You may opt-out at any time from the use of your personal information for direct marketing purposes by clicking “unsubscribe”, located below every email you receive from us. 

Accessing and Modifying Personal Information and Communication Preferences: Upon request, we will provide you with confirmation as to whether we are processing your personal information, and have the data communicated to you within a reasonable time. You have the right to correct, amend, or delete your personal information where it is inaccurate or has been processed in violation of this Privacy Policy. We may require payment of a non-excessive fee to defray our expenses in this regard.  Please allow us a reasonable time to respond to your inquiries and requests. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any email you receive from us.  If you ordered for any of our products, you cannot opt-out of receiving transactional e-mails related to that account or Order. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.  

How We Protect the InformationWe take commercially reasonable steps to protect your Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Websites may not be secure, and you should, therefore, take special care in deciding what information you send to us via e-mail.

Retention of Personal InformationWe will retain your personal information in a form that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy, subsequently authorized, or as allowed under applicable law.

ChildrenWe do not knowingly collect personal information from children under the age of 16 through the Websites. If you are under 16, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal information through the Websites without their permission.  If you have reason to believe that a child under the age of 16 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

External WebsitesThe Websites may contain links to third-party websites.  We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links.  As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

Changes to This Privacy PolicyThis Privacy Policy is effective as of the date stated at the top of this Privacy Policy.  We may change this Privacy Policy from time to time. By accessing the Websites and/or using our services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes.  Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

How to Contact us: if you have questions about this Privacy Policy, please contact us via Email: hello[at]biolaflow[dot]com